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Processing Times and Fees: What You Need to Know

Winning at any casino comes with terms and conditions. At Silversands Casino, we have a few of our own.

Processing Times

Winning at Silversands Casino is easy and sometimes almost instant. There are, however waiting periods between processing times depending on your preferred payment method, wagering requirements and other factors. The following is to inform our players on all they need to know about how long they may have to wait before enjoying their winnings.

What You Need to Know

R8888 Signup Offer

Wagering requirements are 10x the total of your bet, including the bonus amount before a withdrawal can be processed. Settlements of up to R100,000 are paid within 2 business days. This is except for public holidays and weekends.

Other winnings made in the same month are processed at a rate of R100,000 a week. Sporadic jackpots and winnings made from bonus credits are dispersed at a rate of R10,000 a week.

Current Promotions & Free Credits

  • The wagering requirement for all no-deposit coupons is 60x the amount earned.
  • For example, on a free R100 coupon, the wagering is R6,000.
  • All cashback promotional credits are wagered 10 x to qualify for cashouts.
  • This includes complimentary points.
  • Payouts on cashback bonuses are limited to double the amount of the bonus.
  • Players claiming cashback bonuses must have R0 balance, with no pending withdrawals, to qualify.
  • All ongoing promotions with a bonus that’s more than 20% the wagering requirement are set at 10 x your deposit and bonus.
  • Players that have not made a real money payment do not qualify for a withdrawal.
  • Free chips coupons may be redeemable once, by one player or household. 
  • If the same player is found with multiple accounts, and redeems a coupon from each, all balances will be voided.

High Rollers and Private Terms

The total of the purchase coupled with the bonus must be wagered 20x before cash-ins will be permitted. For players to cash in on the bonus, they need to spend a total that sums up to more than the purchase and the bonus combined. An example is if a player buys R10,000 and gets a bonus of R5,000, a cash-in of R14,000 will result in R4,000 going back into the player’s account.

They will only be able to cash in again once the balance is more than the bonus received. The 50% promotional bonus will be met by the casino on deposits made before the first application for cash-in. Any deposit entered a R0 balance account qualifies for a 50% bonus up to a limit of R100 000, 06.

Weekly Coupon Promotions

  • A minimum wagering requirement of 10 x applies for deposits and bonuses.
  • Before a withdrawal can be processed, a player’s balance should be greater than the deposit and bonus required.
  • Bonuses will be paid out to players with R0 balance in their account and without any pending withdrawals.
  •  A minimum deposit of R50 must be made before players can claim any coupons.

All Deposit Promotions

The same as with weekly coupon promotions, players must make a minimum deposit of R50 before they can claim a deposit coupon. When a deposit bonus is claimed, the full amount (deposit and bonus) appears in the players’ account as a Bonus Balance. The amount is not cashable until a player completes the wagering requirements. Deposit promotions are not cashable until a player has reached R0 bonus balance.


Over and above understanding processing times and fees, players must know how to use their bonus points. This factors into the time it takes for any bonus or promotion before it is redeemable. The same thing applies to wagering requirements. Players need to understand the terms and conditions before committing to any bet or bonus.


Frequently Asked Questions

How long should I wait before I can claim my R8888 bonus?

Until the wagering of 10 x the total of your bet, including the bonus is met. According to the terms and conditions.

Do wagering requirements affect my bonus?

Yes, they do. There are terms and conditions for each promotion that players must read and understand.