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Security Measures: How Your Information is Protected

Silversands Casino uses your data to operate lawfully, effectively and to optimise your gaming experience. From secure data collection, use and storage, through to the latest encryption technology, you can be rest assured that your personal information is kept safe and secure.

Licenses, Auditors and Regulation

Established in 1996, Silversands Casino is licensed and regulated by the Kahnawake Gaming Commission. It is recognised as one of the oldest and most respected gambling commissions in the world. The casino is also licensed by the Malta Gaming Authority (MGA). The MGA is one of the most highly regarded bodies in the casino industry, known for its strict requirements when granting gaming licenses. Through this, Silversands has been verified as a safe site that follows all necessary security measures to ensure that players’ information is well protected.

Silversands Casino’s Privacy Policy

Silversands Casino takes its users’ privacy very seriously and has a robust privacy policy in place to protect it. The casino aims to provide its players with the highest standards of security and protection when dealing with their personal information.

The privacy policy outlines:

  • What data is collected
  • How it collects and stores your data
  • How it uses, shares and manages your data
  • How your data is protected
  • Your legal rights with regards to your data

What Data is Collected?

To sign up, start playing and make transactions on the site, Silversands Casino requires personal information that includes:

  • Identity Data: your first name, last name, username, title, date of birth and gender
  • Contact Data: your address, email address and telephone numbers
  • Financial Data: your bank account and payment card details
  • Transaction Data: details about where payments come from and where they go to
  • Technical Data: your internet protocol (IP) address, login data, browser type, time zone, location, etc.
  • Profile Data: your username and password, preferences and feedback
  • Usage Data: information about how you use the website or app
  • Marketing Data: your preferences in receiving marketing communications from Silversands Casino
  • Aggregated Data: Statistical or demographic information

Silversands Casino does not collect any special categories of personal data like race, ethnicity, religion, sexual orientation, etc.

How is Your Data Collected?

Silversands Casino uses different methods to collect your data including:

  • Direct interactions: players may provide identity, contact and financial data by completing forms or corresponding via post, phone, email or live chat
  • Automated technologies: as you interact with the website or app, Silversands Casino may automatically collect technical data about your hardware or browsing behaviour. This information is collected by using cookies
  • Third party sources: the casino may also receive your personal data from various third parties and publicly available sources to carry out identification checks to minimise fraud

How is Your Data Used

Silversands Casino will only use your personal data when it is lawful (and necessary) to do so. Usually, they’ll use your personal data for:

  • Performance of Contract:  the use of personal data is necessary for contractual obligations the casino enters into with you and which you are a party to
  • Legitimate interest: Silversands Casino uses your data in the interest of managing the business to provide you with the best service and experience possible
  • Legal Obligations: Where they need to comply with a legal or regulatory obligation
  • Consent: where consent is used as a legal basis, the casino only uses your data when you have given explicit consent to do so

Data Security at Silversands Casino

Silversands Casino uses the latest 128-bit SSL (Secure Socket Layer) encryption technology to ensure that all your personal information is coded and stored on secure servers with firewalls. The casino offers a variety of reputable payment methods, including Visa, Mastercard, PayPal and e-wallets. It holds a PCI DSS certificate to keep financial transactions safe and secure in order to prevent unauthorised access, malicious activity and fraud.

To keep up with industry standards, Silversands Casino is regularly audited by eCogra and iTechLabs, which are independent testing agencies that focus on player protection and responsible conduct.

Signing Up at the Casino

When signing up at Silversands Casino, players are required to provide certain personal information, such as name, address, email address and payment method details. This information is used by the casino to verify identity and age, and to allow it to process payments securely. All financial transactions are secured by using advanced encryption technology such as SSL and PCI DSS encryption. This means that any player’s banking details remain private when making deposits or withdrawals.

Logging In and Out at the Casino

When logging in and out of the Silversands Casino site or app, you can be rest assured that your account and personal data are protected. Logging in requires your username and unique password. To provide an extra layer of protection, Silversands Casino also requires two-factor authentication with a one-time code sent via SMS before you’re able to access your account.

Silversands Casino also has a strict policy against password sharing which helps to keep players’ accounts secure at all times. When accounts are inactive for a short period of time, users will be automatically logged out (if they do not return within a specified time limit). This helps to protect customer accounts from any unauthorised use while away from the site.

Your Legal Rights

While Silversands Casino stores or uses your personal data, you have the right to:

  • Request access to your personal data
  • Request correction of the personal data
  • Request removal of your personal data
  • Object to use of your personal data
  • Request restriction of use of your personal data
  • Withdraw your consent at any time

If you feel that your data is not being used correctly or ethically, and want to escalate the issue, you can lodge a complaint with the Independent Player Disputes and Mediation Service (IPDMS).

Frequently Asked Questions

How is my Data Collected at Silversands Casino?

Silversands Casino collects your data from direct interactions, giving explicit consent, automated technologies (such as cookies) and from third party sources.

How is my Data Protected at Silversands Casino?

Your data is protected by SSL encryption and PCI DSS certification. Silversands Casino is also regularly audited by eCogra and iTechLabs.

What Can I Do if I Feel my Data has Been Unlawfully Used?

Via the casino, you can request to view, correct, remove, object or restrict data. You can withdraw your consent at any time. If you want to escalate the issue, you can lodge a complaint with the Independent Player Disputes and Mediation Service (IPDMS).